CASE IH SERVICE

The Case IH support operating around the clock in high season, in close partnership with the dealer network, to reduce any downtime you might experience to a minimum.Your Dealer, together with Case IH Parts & Services team, has the main target to get you back to work as quickly as possible. Solutions may come through the priority shipment of needed parts (24/7), the support on field of Case IH technicians, courtesy units wherever applicable.

Through the Proactive Breakdown Support, our Connect Room technicians constantly monitor connected machines’ performance and, if needed, send an alert to the dealer that proactively manages and resolves potential issues.Thanks to the proactive support your machine productivity increases since potential issues are detected at as early as possible and resolved by your dealer in record times hence avoiding downtime.

Developed by Case IH, Safeguard Maintenace is new, professional and flexible Planned Maintenance Programme designed to make it easier for you to manage long term routine maintenance. Planned Maintenance is a key factor to keep your equipment always in good shape, maximizing the performance and the uptime through scheduled operations carried out by professional Case IH Dealer’ technicians, using only genuine parts and lubricants.

With Safeguard Warranty you are assured that all possible failures will be professionally fixed by specialized Case IH Dealer’s technicians and you won’t need to pay for anything, keeping operating costs under control. Safeguard Warranty is the Case IH extended warranty program offering maximum protection, minimum cost and highest resale value.