CASE IH

SERVICING

Find essential Case IH service offerings below!

Our wide range of products and services is constantly evolving and takes advantage of the latest technologies to guarantee you cutting-edge and proactive support so that you can effectively manage your machines, maximising uptime and enhancing your productivity.

SAFEGUARD CONNECT

SAFEGUARD CONNECT is the combination of the best Case IH Services into one unique comprehensive package. A set of added-value services for the long-lasting protection of your investment and the maximum productivity of your farming.
 

SAFEGUARD CONNECT* includes:

  • SAFEGUARD WARRANTY
  • PRE SEASON CHECK / INSPECTION
  • MAX SERVICE
  • (Case IH FieldOps) - TELEMATICS & FLEET MANAGEMENT
  • CUSTOMER PROACTIVE REMOTE SUPPORT
  • OPERATOR TRAINING

*Contact your local Dealer for machine eligibility.

​SAFEGUARD WARRANTY

SAFEGUARD WARRANTY is a manufacturer extended warranty programme under the same conditions as the first year with zero minimum repair value and no repair contribution.
 
THE SAFEGUARD WARRANTY PROGRAMME
 When talking about your peace of mind, it is important to underline the wide range of advantages in choosing Case IH Safeguard Warranty. Here are the most important for you and your farming business.

  • MANUFACTURER WARRANTY
  • PEACE OF MIND
  • BEST POSSIBLE COVERAGE
  • OPERATION COST CONTROL
  • ENHANCED PROFITABILITY
  • HIGHER RESIDUAL VALUE
  • TRANSFERABLE WITHIN THE COUNTRY
  • PROTECTED AGAINST UNEXPECTED REPAIR COST

Pre-Season Check 

The professional annual inspection carried out by Case IH dealer technicians follows the official Manufacturer's inspection checklist. The PRE-SEASON CHECK covers over 200 checkpoints, ensuring your machine remains in optimal condition and preventing unexpected downtime during the season. This inspection is conducted once a year at your convenience. After the inspection, you can choose whether to proceed with the recommended repairs.

​​Max Service

BREAK DOWN ASSISTANCE FOR FLAGSHIP PRODUCTS

Your Dealer, together with Case IH Parts & Services team, as the main target to get you back to work as quickly as possible. Solutions may come through the priority shipment of needed parts (24/7), the support on field of Case IH technicians, courtesy units wherever applicable.

  • Fast Parts Shipment 24/7
  • In field CASE IH technical Support
  • Complete components replacement instead of time consuming repairs
  • Preventive support with remote monitoring of connected machines
  • Courtesy units

Connect Room

Our Connect Room technicians constantly monitor connected machines’ performance and, if needed, send an alert to the dealer that proactively manages and resolves potential issues.


Thanks to the proactive support, the productivity of your machine increases as potential issues are detected before they happen!  

Safeguard Maintenance

Safeguard Maintenance is Case IH’s professional and flexible Planned Maintenance Programme that helps you efficiently manage long-term routine maintenance.

Find out more about our Planned Maintenance Programme on the next page!

Please contact your local Dealer to find out about machine eligibility and the terms and conditions of our services. 

Find out more about Safeguard Maintenance here!